Terms & Conditions amoi66 – A Complete Guide for Malaysian Members

To register and use the amoi66 platform, you must meet the following eligibility requirements without exception. amoi66 reserves the right to suspend or terminate any account found to be non-compliant with these requirements at any time.

• You must be 21 years and above at the time of registration. amoi66 takes the protection of young people seriously and will verify a member's age using valid identification documents.
• Each individual is only permitted to hold one (1) account only. Creating multiple accounts to claim bonuses or circumvent limits is strictly prohibited and may result in the termination of all associated accounts.
• You must be an individual and not a business entity, company, or organisation.
• You must provide accurate, complete and up-to-date information during registration. Providing false information is grounds for immediate account termination.
• Registration is not permitted for individuals who are currently on a self-exclusion list from any licensed betting platform.

Amoi66 only accepts deposits via valid, recognised Malaysian payment methods. All transactions are conducted exclusively in Malaysian Ringgit (RM).

• All deposits must be made from a payment method registered in the member's name. amoi66 does not accept third-party deposits.
• Successful deposits will be credited to your amoi66 account automatically. If your deposit is not credited within 15 minutes, please contact amoi66 customer support with proof of transaction.
• Amoi66 does not charge any processing fees for deposits. However, your digital wallet provider or bank may impose their own charges, which are beyond amoi66's control.
• Amoi66 reserves the right to decline or reverse any deposit suspected of originating from illegal activity or in violation of our anti-money laundering (AML) policy.

Amoi66 is committed to processing all eligible withdrawals promptly. Below are the withdrawal terms and procedures you should be aware of before submitting a request.

• The minimum withdrawal amount is RM 50 per request.
• Withdrawals must be made to the same payment method used for the deposit, or to a verified bank account registered under the member's name.
• Standard processing time: Touch 'n Go eWallet, DuitNow and GrabPay – within 15 minutes; FPX to bank account – within 2 hours during standard banking hours.
• Amoi66 reserves the right to request identity verification documents before processing withdrawals exceeding RM 10,000 per day or RM 50,000 per month.
• If your account has an active bonus with outstanding rollover requirements, withdrawals will not be processed until the rollover is completed or the bonus is manually cancelled via customer support.
• Amoi66 reserves the right to delay withdrawals by up to 5 working days if additional verification is required for security or compliance purposes.

All bonuses and promotions offered by amoi66 are subject to rollover requirements (wagering requirements) that must be met before winnings from those bonuses can be withdrawn. Different rollover requirements may apply to different bonuses.

• First deposit bonus: subject to rollover 10x total bonus amount within 14 calendar days from the date the bonus is credited.
• Daily casino rebate (0.8%) and virtual sports rebate (0.5%): credited as bonus funds with rollover 1x – meaning you only need to wager the rebate amount once before you can withdraw it.
• Special festive promotions (Hari Raya, Chinese New Year, etc.): rollover requirements will be stated in the relevant promotion details and may differ from standard promotions.
• Bonuses cannot be transferred between accounts. Each bonus is exclusive to the account it was awarded to.
• Amoi66 reserves the right to forfeit any bonus suspected to have been obtained through fraud or exploitation of the promotions system.
• Bets placed at odds below 1.50 for Sports Betting, or bets outside the main casino tables, may not count towards rollover calculations. Please check the individual promotion details for specific exclusions.

Each game category on the amoi66 platform — football, live casino, lottery, Blackjack, virtual sports and e-sports — has its own specific rules that apply alongside these general terms. The specific rules for each game can be found on the relevant game page.

Sports Betting & E-Sports:

• All Sports Betting wagers are final once confirmed. Cancellation of a bet after confirmation is not permitted, except under specified circumstances such as match cancellation or significant format changes.
• If a match is postponed by more than 24 hours from its original schedule, all bets will be voided and fully refunded.
• In the event of a significant error in odds (for example, odds that are clearly incorrect due to a technical fault), amoi66 reserves the right to void the affected bets without prior notice.
• Bets placed on e-sports are subject to the official tournament format rules. If the format changes (e.g., BO3 changed to BO1), affected bets will be settled based on the final result under the new format or voided depending on the circumstances.

Live Casino & Table Games:

• Live casino game results are final and binding. Any technical complaints must be submitted within 24 hours of the relevant game.
• Internet connectivity issues during Live Casino games are the member's responsibility. amoi66 is not liable for any losses arising from connection problems on the member's end.
• The use of automation software, bots, or systems designed to exploit games is strictly prohibited and may result in immediate account termination.

Lottery:

• Purchased lottery tickets cannot be cancelled or refunded.
• Lottery winnings below RM 100 credited automatically to your amoi66 account. Winnings exceeding RM 100 may require identity verification before being credited.
• The weekly RM 50,000 jackpot is subject to the draw rules stated on the amoi66 Lottery page.

You are solely responsible for keeping your amoi66 login credentials (username and password) secure. amoi66 will never ask for your password through any communication channel.

• Never share your password or account login details with anyone — including family members.
• Enable two-factor authentication (2FA) in your account settings for added protection. amoi66 strongly encourages all members to use 2FA.
• Contact amoi66 customer support immediately if you suspect your account has been accessed without authorisation or if you receive any suspicious communications claiming to be from amoi66.
• All activity on your account is considered to have been authorized by you unless you report unauthorized access within a reasonable time.
• Amoi66 is not liable for any losses resulting from a member's negligence in maintaining the security of their own account.

Amoi66 is committed to promoting a healthy and responsible gaming environment. We believe that betting is a form of entertainment and must remain just that – not a source of financial or emotional stress.

• Members can set daily, weekly, or monthly deposit limits in the amoi66 account settings. Limits take effect immediately and can only be decreased — not increased — on the same day.
• Daily, weekly, and monthly loss limits can be set to ensure you never lose more than you can afford.
• A "Temporary Break" option (30, 60, or 90 days) is available – your account will be temporarily suspended and cannot be accessed or used during this period.
• The "Permanent Self-Exclusion" option is available for members who wish to stop playing permanently. Accounts placed under permanent self-exclusion cannot be reopened within 12 months.
• Anyone who registers a new amoi66 account while under a self-exclusion period is in breach of these terms, and the account will be terminated immediately.

For more information on amoi66's responsible gaming features and support resources, please visit our Responsible Gaming us.

The collection, use and protection of your personal data is governed by amoi66 Privacy Policy which forms part of these Terms & Conditions. Key summary:

• Amoi66 collects only the minimum personal data necessary for platform operations, identity verification, and legal compliance purposes.
• Your data will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent.
• You have the right to request a copy of the data we hold about you, and to request its correction or deletion, subject to our legal data retention obligations.
• All financial transactions are protected with industry-standard 256-bit SSL encryption.

Amoi66 reserves the right to suspend, restrict, or terminate any member account for the following reasons, without prior notice where necessary:

• Identity fraud or the provision of false information during registration or the KYC process.
• Registering multiple accounts to claim bonuses more than once (bonus abuse).
• Use of bots, automation software, or other technical means to exploit the platform.
• Unlawful collusion between players to manipulate casino games or Sports Betting outcomes.
• Activity suspected to involve money laundering or funds from unlawful sources.
• Breach of any terms set out in this document.

If an account is terminated due to a breach of terms, the account balance may be forfeited depending on the nature of the violation. amoi66 will notify the member and allow them the opportunity to raise an objection within 7 working days, except in cases of clear fraud.

Members who wish to voluntarily close their account may submit a request through customer support. Any remaining account balance (after bonuses have been settled) will be refunded in full within 5 working days.

Amoi66 provides its online betting platform on an as-is basis. While we make every effort to ensure 99.9% uptime, we cannot guarantee that the platform will always be free from technical disruptions.

• Amoi66 is not liable for any losses arising from technical disruptions, third-party system failures, or unforeseen circumstances beyond amoi66's control.
• Amoi66 is not liable for any betting decisions made based on inaccurate information obtained from sources outside the amoi66 platform.
• In the event of a technical error resulting in clearly incorrect odds or payouts being displayed, amoi66 reserves the right to void the affected bets and refund the staked amounts.
• Amoi66's total maximum liability to any member under any circumstances shall not exceed the net deposit amount made by that member over the preceding 12 months.

If you have any enquiries, concerns, or complaints regarding these Terms & Conditions or the operation of the amoi66 platform, please reach out to our team through the following channels:

• Live Chat: Available directly on the amoi66 platform – 24 hours a day, 7 days a week in Bahasa Melayu.
• Email: support@amoi66.click – responses within 4 hours during business hours.
• Official Complaint: For formal complaints relating to these terms, please email support@amoi66.click with the subject line "OFFICIAL COMPLAINT" and a full description of your issue. amoi66 will provide a written response within 5 business days.

Amoi66 takes every complaint seriously and is committed to resolving them fairly and transparently. If you are not satisfied with the resolution provided, you may escalate your case to an independent arbitration body appointed by amoi66 for a neutral third-party review.